DCP Warranty Policy
Almost all of our products carry a 1 year unlimited mileage 'No Hassle" warranty. Please refer to the original advertisement to see the specific warranty information for each individual product. To initiate the warranty process, there is standard paperwork needed to ensure returned warranty product is handled properly. Below is a copy of the standardized warranty paperwork for the majority of our products.
PLEASE NOTE: Install of our products constitutes your agreement with the following warranty disclaimer. Please do not install our products until you have read, understand and agree to the following warranty policy.
Diesel Care and Performance Inc. hereafter mentioned as DCP, issues the following warranty on all DCP product. This warranty is extended to the original purchaser of the product only, unless approved of in writing by DCP.
Our product is warranted to be free from defects in material or workmanship under normal use and service, for a period of one year from the original purchase date. The only exception to this Warranty declaration is the warranty on our standard Powerstroke injectors, which is limited to six months. The obligation of DCP under this warranty is limited to the repair or exchange of the defective unit. Either repair of unit or replacement of the unit shall be at the sole discretion of DCP. If an exchange unit is provided, the old, defective unit must be returned within 15 days of the failure date to be considered for warranty.
This limited warranty is in lieu of all other warranties, either expressed or implied. All obligations or liabilities of DCP are expressly disclaimed, including claims for REMOVAL AND REINSTALLATION expenses, liability of consequential damages, down time, loss of revenue, or any other inconvenience cost. Our product is intended to be installed by the purchaser of DCP product. Any damage or defect caused by a third party installer is the sole responsibility of the original purchaser of the product.
In addition, DCP is not responsible for any R & R expenses, liability of consequential damages, down time, loss of revenue, or any other inconvenience cost relative to third party installers of our product.
Any product that is not installed according to the manufacturer’s guidelines is not covered under any warranty by DCP. DCP assumes no liability or responsibility for pump failure that are the result of the use of fuels and/or additives not approved by the original manufacturer of the engine and/or vehicle. This warranty does not apply to any part or unit that has been altered or repaired by anyone other than DCP. Nor, to any product which has been subject to misuse, abuse, neglect, accident, improper installation, or damage from foreign material such as water or dirt.
This warranty will only be honored at the facilities of DCP.